Privacy Policy

Information we collect

We may collect your name, email address, phone number, travel dates, passenger details, route preferences and any information you choose to include in an enquiry. We also record basic technical information such as IP address and submission time to protect the website from spam and misuse.

How we use your information

• To respond to your travel enquiry or quote request.
• To prepare flight, holiday, Umrah, Hajj, visa, insurance or corporate travel options.
• To contact you about your request by phone, email or WhatsApp where appropriate.
• To protect our website, systems and customers from fraud, spam and malicious submissions.

Sharing information

Where needed to provide travel services, we may share relevant details with airlines, hotels, travel suppliers, payment providers, insurers, visa partners or professional advisers. We only share information that is necessary for the service requested.

Data retention

We keep enquiry and booking records for as long as reasonably required for customer service, legal, accounting and dispute handling purposes.

Your rights

You may contact us to ask about personal information we hold, request correction, or ask for deletion where legally possible. Contact support@dynastytravelservices.co.uk for privacy requests.