Dynasty Travel Services

Refunds and Cancellations

Refunds, cancellations and changes depend on the fare, supplier and booking conditions. We explain these rules before ticket issue wherever possible.

Airline and supplier rules apply

Most travel products are controlled by airline, hotel, tour operator, insurer or visa authority rules. Some fares are non-refundable, some allow changes for a fee, and some refunds may be returned as travel credit.

Cancellation requests

If you need to cancel, contact us as soon as possible with your booking reference and passenger details. We will check the applicable supplier conditions and explain available options.

Refund timings

Refund processing times vary by supplier, payment method and airline. Where a supplier refund is approved, we will update you when funds are received or when the supplier gives a confirmed status.

Change requests

Date changes may require fare difference and airline fees.
Name corrections may be restricted or unavailable.
No-show passengers may lose ticket value.
Visa refusal does not automatically make a ticket refundable.

Agency service fees

Service fees or administration charges may be non-refundable where work has already been completed. Any applicable charge will be explained when handling your request.